Frequently asked questions
A: Yes, our products are safe to use during pregnancy and nursing with the exception of Golden Aura Retinal Complex, as this product contain multiple forms of Vitamin A. Other products that should be avoided or used sparingly with the approval of your physician are; Crystalline Glass Skin Serum, Galaxy Black Charcoal Polishing Mask, and Earth Mother Clarifying Cleansing Mousse. Each of these products contain a low dose of salicylic acid. Usually rinse off products like Galaxy Black and Earth Mother are approved by physicians, but we always advise checking with your physician before starting anything new.
A: Currently, we are only shipping to the United States, Puerto Rico and Canada, but we are working on expanding into other regions. We are dedicated to providing our clinical-quality, intentional skincare products to as many customers as possible, and we are actively working on making our products available in more countries in the future. We appreciate your patience and understanding as we work to expand our shipping options. Thank you for your support of UltraViolet.
A: You can reach out to our customer support team through the contact form on our website, email us at help@ultravioletskincare.com, or connect with us on social media platforms like Instagram and Facebook. We're here to help with any questions or concerns you may have about your shopping experience.
A: Start with the essentials. Nearly every skin type and age should start with the trifecta of skin perfection. STARDUST ALCHEMY Formula 28 Perfecting Serum a.m. and p.m., SIRIUS Vitamin C Complex a.m., and GOLDEN AURA p.m.
A: UltraViolet Skincare offers a variety of convenient and secure payment options for your online purchase. You can use all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept payments through PayPal, PayPal's Pay Later, and Afterpay. These diverse payment methods are designed to provide flexibility and convenience for our customers, ensuring a seamless and enjoyable shopping experience.